THE SIX CAPITALS
Using six capital inputs, we add value through innovation, processes, procedures and good governance in order to deliver a range of measurable outputs.
Our Sustainability Framework, depicted in the following graphic, is aligned with the International Integrated Reporting <IR> Framework. It demonstrates the way in which we use our inputs to secure the sustainability of our business, contribute to the communities we serve and protect the natural environment in which we operate.
Our Sustainability Framework
| Focus area | Capital inputs | Intended outcomes |
|---|---|---|
|
Business Sustainability and Growth 
|
Financial Capital
Manufactured Capital
Intellectual Capital
|
Business and financial stability A diversified business model An extensive geographic footprint Purpose-built and well-managed infrastructure Consistently superior passenger and visitor experiences A reputation for good governance, innovation and excellence Sustainable business growth |
|
Our People and Society 
|
Human Capital
Social and Relationship Capital
|
Ongoing business transformation A diverse, well-trained, properly supported, suitably rewarded and satisfied workforce Informed and satisfied stakeholders A valuable contribution to socio-economic transformation as a whole |
|
Our Environment 
|
Natural Capital
|
Stringent management of our environmental impact as a business Consistent progress towards becoming carbon neutral |
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